B. Janusch (Phoenix, AZ USA): I pre-ordered this phone and got it the day it came out in April 2010. Since day one it has been a reliable phone that gets strong signal here in Phoenix. 21 months later I upgraded to a new dual-core, 4G phone only because I got the upgrade for free. I was more than ready to stay with my Incredible for even longer. The phone wasn't perfect and there were 2 clear downs to it. The first being the brightness of the screen. It was not very useful outside. This was common in all of the 1st generation AMOLED screens. Second, 3.7" is the absolute minimum screen size for a usable phone. The phone I switched to is 4.3" and there is a noticible difference. That said, the phone never gave me trouble. It could play all early generation games, was great on WiFi and 3G alike, and came with a sturdy Sense skin from HTC that I loved. On the extended battery I got an easy 18 hours of battery life, which was more than enough.
C. Kiefer (San Francisco) : This was my first "smart" phone, and I am really impressed how long it's lasted. Honestly, it looks and works exactly as it did two years ago. Sure, the screen gets fingerprints like all smartphones, but this phone seems to have a natural resistance to scratches. I've had no need to buy any extra protective accessories. The rubberized backside I'm sure is a major reason why I rarely drop it. Also, it is one of the few smartphones these days that still fits comfortably in one's pocket (measures 2-1/4" x 4-5/8").


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